Xa kuziwa ekuhambeni ngenqwelomoya, enye yeengxaki eziqhelekileyo abahamba rhoqo kumava kukujonga ngaphezulu. Esi sisenzo esisemthethweni seshishini elisemthethweni kwi-European Union elawulwa nguMmiselo we-EC onguNombolo 261/2004. Nangona kunjalo, uninzi lwabakhweli alusoloko lucacile malunga nokuba yintoni i-bookbook, zeziphi iintlobo ezikhoyo kwaye zeziphi ezinye iindlela ezikhoyo. Okulandelayo, sifumanisa ukuba yeyiphi imbuyekezo onelungelo kuyo ukuba abakuvumeli ukuba ungene kwinqwelomoya, athini amalungelo akho kunye nendlela yokuwabanga.
Yintoni ukubhukisha ngaphezulu?
Iqukethe ukuthengisa amatikiti angaphezulu ngenqwelomoya kunokuba kunjalo. Ukubhukisha ngaphezulu kwenzeka xa inani labakhweli elinendawo eqinisekisiweyo efike kwisikhululo seenqwelomoya ngexesha elingaphezulu kwenani lezihlalo ezikhoyo kwinqwelomoya, enyanzela abakhweli abaliqela ukuba bathintelwe ukuba bangahambi.
Kutheni ibhukisha kakhulu?
Iinqwelo-moya zibona ukuba kukho indawo encinci yabahambi abarhoxisa iinqwelomoya zabo okanye abangazukukhwela kwaye ngenxa yoko bakhuphe inani lamatikiti amakhulu ngaphezulu kunenani lezihlalo ezikhoyo kwinqwelomoya.
Kwenzeka ntoni ukuba kukho ukubhukisha okungaphezulu?
Amavolontiya ahlala ebuzwa phakathi kwabagibeli abafuna ukuvuma ukunikezela ngendawo yabo kwinqwelomoya ukuze banikezele ngembuyekezo. Ngokwemigaqo ye-European Union, i-airline kufuneka ihlale ikubuyekeza ngaphandle kokuzithethelela njengomkhweli kwimeko yokubhukisha ngaphezulu, nokuba uyavuma na ukusiyeka.
Iindidi zokubhukisha ngaphezulu
Abahambi abaninzi abayazi loo nto kodwa zinokubakho iintlobo ezimbini zokubhukisha kwaye kuxhomekeke kubo eminye imigaqo okanye eminye isekwe:
- Ukubhukisha ngokungaphezulu ngokuzithandela: Ukuba awuvolontiya ukuba ungakhweli inqwelomoya, kodwa inqwelomoya ayikuvumeli ukuba ungene kuyo, kufuneka ikubuyisele ixabiso letikiti lakho, ikunike imbuyekezo yezemali kwaye ikunike nezinye iindlela zokuhamba. Oku kwenzeka xa inani lamavolontiya lingonelanga.
- Ukubhukisha ngokuzithandela: Kule meko, i-airline kufuneka ikunike ezinye izinto zokuhamba, ubuyisele itikiti lakho kunye nezinye izibonelelo ezinje ngesihlalo seshishini kwenye indiza, iitsheki zabahambi okanye imali. Kule meko, ukwamkela ukubhukisha ngokuzithandela akunakwenziwa ibango kwixesha elizayo.
Imbuyekezo engaphezulu kwencwadi
Ukubhukisha ngokungazenzisiyo
Ukuba awuvunyelwanga ukukhwela inqwelomoya yakho ngenxa yokubhukisha ngokungaphezulu kwaye awuvumelanga ukuhlala emhlabeni, qiniseka ukuba yonke into eyenzekileyo ngaloo mini ibhaliwe. Yiya kwikhawuntara yeenqwelo-moya kwisikhululo seenqwelomoya okanye kwabasemagunyeni uyokucela uxwebhu olubonisa ukuba ubhukishwe ngaphezulu.
Ukongeza, i-airline kufuneka ikunikeze ulondolozo lwasimahla olwaneleyo ngexesha lokulinda, ukongeza kwiifowuni ezimbini. Ukuba ezinye iindlela zothutho azizukufika kude kube lusuku olulandelayo, inqwelomoya nayo inyanzelekile ukuba ikunike indawo yokuhlala kunye nokuhlawula iindleko zotshintsho ukusuka ehotele ukuya kwisikhululo seenqwelomoya.
Ungalibali ukuba unelungelo lokufuna ibango lomonakalo kunye nembuyekezo yezemali ngokungqinelana nezi zixa kuxhomekeke kwiikhilomitha obalekele kuzo.
Ukubhukisha ngokuzithandela
Ukuba ulivolontiya kwimeko e-overbooking, kuya kufuneka uyazi ukuba oku kuya kukuthintela ekubangeleni imbuyekezo kwaye yonke into ekuvunyelwene ngayo kufuneka ibhalwe phantsi. Unokwenza ibango kuphela xa wophule isivumelwano.
Kwimeko apho ufikelele kwisivumelwano nenqwelo moya ukuba usinike isihlalo ngokuzithandela, hlala ukhumbula ukuba inqwelo moya kufuneka ikunike ezi ndlela unokukhetha kuzo:
- Ukubuyiselwa imali kwithuba leentsuku ezisi-7 zexabiso letikiti elingakhange likwenze, kunye nokubuya ngenqwelomoya ngokukhawuleza okukhulu, ukuba kufanelekile okanye ukubuyiselwa kwexabiso elipheleleyo letikiti ukuba uhambo aluhambanga Iyavakala ixesha elide kwaye, ukuba kufanelekile, ukubuyela kwisikhululo seenqwelomoya.
- Dlulisela kwindawo ekuya kuyo okokugqibela ngokukhawuleza kwiimeko zothutho ezinokuthelekiswa noko ubunesivumelwano.
- Dlulisela kwindawo ekuyiwa kuyo phantsi kweemeko zothutho ezifanayo ngomhla olungele wena.
- Ukongeza, ukuba ulivolontiya kwimeko yokubhukisha, inqwelo moya iyakukubonelela ngeetsheki zokuhamba, imali okanye isihlalo kwishishini.