Uma uke wezwa nge amapulatifomu okuhweba amahhotela, obeye aziwe njengo umphathi wesiteshi, kodwa awazi ukuthi bangakusiza kanjani ebhizinisini lakho, ungaphuthelwa yithuba lokwazi mathupha zonke izikhiye ezimayelana nalo.
Yini umphathi wesiteshi?
Umphathi wesiteshi ngu-a umphathi wesiteshi, into efinyelelwa ngesisombululo sezobuchwepheshe esivumela thuthukisa izinsiza zamagumbi ehhotela ngemigudu ehlukene ye-inthanethi, ngale kwesizindalwazi sokusungulwa okukhulunywa ngakho. Ngomphathi wesiteshi, izinzuzo eziphawuleka kakhulu ziyozuzwa, ngokugwema ukuba nokubuyekeza mathupha ulwazi namazinga esiteshini ngasinye okunyatheliswa kuso, ngakho-ke, konga isikhathi esiningi somsebenzi wokuphatha.
Kungani usebenzise umphathi wesiteshi
Ngakho-ke, ngomphathi wesiteshi uzokwazi ukusebenzisa ithuluzi elizokunikeza ithuba lokukwenza lokho Nikeza ngezinsizakalo zakho ezisekelweni ezahlukene. Ngendlela elula ejabulela izinzuzo ezilandelayo:
Izokuvumela ukuthi uxhume inkundla yakho eziteshini ezifanele
Ngenkundla yokuhweba yamahhotela esezingeni eliphezulu uzokwazi ukuxhuma izinsiza ezihlinzekwa yihhotela lakho. Ungavela kuphizinkundla ezidumile ezifana nokubhuka, i-Expedia, i-Airbnb ne-Agoda, ukuphindaphinda ukubonakala kwakho nokwenza ukubhuka kwakho kuphindaphindeke ngokuba noxhumano olulungile namashaneli okusabalalisa angaphezu kuka-450.
Lokhu kungahunyushwa ku-a 40% ukubhuka okwengeziwe, into ezokwenzeka ngokuzikhangisa eziteshini ezihlukene ezidume kakhulu, futhi konke ngaphandle kwezindleko ezengeziwe, ngisho nokunikeza ikhasimende ithuba lokuzikhethela lokubhukha ngemali nangezilimi ezahlukene.
Yonke idatha iyafinyeleleka futhi kulula ukuyihlaziya
Ukuthola yonke idatha kuzokusiza qonda uma unikeza isevisi yokuncintisana uma kuqhathaniswa nezinye izindawo zokuhlala. Uzoba nolwazi olubaluleke kakhulu, mayelana namanani kanye neziteshi, futhi lokhu kuzokuvumela ukuthi wazi uma uzibonisa eziteshini ezisebenza kangcono emkhakheni wakho, kanye nokuthi inani lemali yalokho okunikezayo lilungile yini. .
Konke lokhu ngendlela efinyelelekayo futhi endaweni eyodwa, okuzokuvumela ukuba ugcine isikhathi nomzamo lapho uphatha izici ezinjengokusabalalisa, ukubhukha kanye nezinkokhelo.
Ngaphezu kwalokho, uzoba izici ezihamba phambili embonini. Nakhu okubizwa ngokuthi umthetho wokusebenza, isikhathi lapho ukuthengisa kuvalwa, njll., futhi, ngamafuphi, izici ezihlukene ezizokuvumela ukuthi unikeze amanani anenzuzo kakhulu ebhizinisini lakho, ukuzuza ibhalansi ephelele eyenza amakhasimende akho ukwanda. Kunoma yikuphi, uma kufanele ubuyekeze amanani, ungakwenza kalula futhi ngokushesha ngenxa yomklamo wayo ohlakaniphile owenza umsebenzi ube lula.
Ukuphepha kuqinisekisiwe
Inkundla enhle enalezi zici kufanele, ngaphezu kwakho konke, okuthembekile. Futhi ngenxa yalokhu kubalulekile ukuthi ibe nezindinganiso zokuphepha ezifanele. Ngalo mqondo, uma ukhetha ifayela Umphathi wesiteshi Ku-SiteMinder uzobe ukhetha inkundla ehambisana nezinga le-PCI DSS kanye ne-GDPR.